Terms of service

OVERVIEW

This website is operated by Studio7 S.r.l.. Throughout the site, the terms “we”, “us” and “our” refer to Studio7 s.r.l. Studio7 s.r.l. offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.   By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.   Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.   Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.   Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.   

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.  You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).  You must not transmit any worms or viruses or any code of a destructive nature.  A breach or violation of any of the Terms will result in an immediate termination of your Services.   

SECTION 2 - CHANGES TO THE SERVICE AND PRICES
Product prices and shipping costs are those indicated on the website at the time the order is placed. Prices of our products may change without prior notice; however, we guarantee that the price applied to your purchase will be the one in effect at the time your order is submitted. Despite our best efforts, some products on the site may be mispriced due to technical issues, typographical errors, or other unforeseen circumstances. If the listed price is lower than the actual selling price, we will contact you to confirm whether you wish to proceed with the purchase at the correct price. If you do not wish to continue, the order will be canceled. If the listed price is higher than the correct selling price, your order will proceed, and you will only be charged the lower price. We reserve the right to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or any third party for any price changes, suspensions, or discontinuations of the Service.

SECTION 3 - PRODUCTS OR SERVICES
Some products or services may be available exclusively online and in limited quantities. They are subject to the return policies outlined in our Refund Policy. We have made every effort to ensure that the information on the website is accurate, complete, and up to date, and that product colors and images are displayed as accurately as possible. However, we cannot guarantee that the display on your screen will be precise, nor that the content will be free of errors or inaccuracies, which we will nonetheless strive to correct promptly. We reserve the right to limit the sale of our products or services to certain individuals, geographic areas, or jurisdictions. All descriptions and prices of products are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. We do not guarantee that the quality of any product, service, information, or other material purchased will meet your expectations.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order, including purchases made using the same customer account, credit card, or billing/shipping address. We specifically reserve the right not to process orders from users who (i) are involved in an ongoing dispute with us; (ii) have previously violated our Terms of Service; (iii) are engaged in fraudulent activities; or (iv) fail to provide adequate guarantees of solvency. We also reserve the right not to process incomplete or incorrect orders, or in cases where the products are unavailable. In such instances, any amounts already charged will be released. In the event of order modifications or cancellations, we will attempt to contact you using the email address or telephone number provided. You agree to provide current, complete, and accurate information for all purchases made on our site and to promptly update your information as necessary. For more details, please consult our Refund Policy.

SECTION 5 - THIRD-PARTY PRODUCTS AND SERVICES
These Terms govern the purchase of products on this site and do not cover products or services sold by third parties that may be accessible through links, banners, or other hypertext connections. We are not responsible for the provision of goods or services by such third parties.

SECTION 6 - USER COMMENTS AND FEEDBACK
Only users who have purchased a product online and have received it are permitted to leave a review. While we cannot verify whether the user who submitted a review has actually used the product, we do verify that the product was purchased and delivered. By submitting a review, you grant us the right to review it prior to publication. Reviews must provide useful information to help other users determine whether the product suits their needs. Reviews containing the following are not permitted:
· Misleading or deceptive information;
· Obscene or discriminatory language or content;
· Inappropriate or critical comments about other reviews or users;
· Advertising, spam, or references to other websites or retailers;
· Personally identifiable information.
We reserve the right to monitor and remove, at our sole discretion, any content we deem inappropriate or in violation of these Terms.

SECTION 7 - LEGAL WARRANTY FOR NON-CONFORMING PRODUCTS
We are liable for any defects in the products and for any lack of conformity with the order. The legal warranty period is two (2) years from the date of delivery, unless this contradicts overriding mandatory laws in your country of habitual residence. If a product's lack of conformity is confirmed, you are entitled to a refund of the purchase price or to receive a replacement product at no additional cost.
All return shipping costs for products recognized as defective will be borne by us.

SECTION 8 - PERSONAL INFORMATION
The submission of personal information through the website is governed by our Privacy Policy.

SECTION 9 - PROHIBITED USES
The use of this site for illegal, fraudulent, or offensive purposes is strictly prohibited. Any violation will result in the immediate termination of the Service.

SECTION 10 - GOVERNING LAW, DISPUTE RESOLUTION, AND JURISDICTION
These Terms are governed by and interpreted in accordance with Italian law, without prejudice to any overriding mandatory provisions of your country of habitual residence. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the Italian courts. If you are a consumer, the court of your place of residence or domicile shall have jurisdiction in accordance with applicable law. If you are acting in a business, commercial, artisanal, or professional capacity, the Court of Mantua (Italy) shall have exclusive jurisdiction. Please note that we are always open to amicably resolving any disputes. The European Commission has established an online dispute resolution platform (ODR) for issues arising from online purchases, accessible at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage Through the ODR platform, you can consult the list of ODR entities, find their contact details, and initiate an online dispute resolution process. More information is available at: https://webgate.ec.europa.eu/odr/main/?event=main.about.show

SECTION 11 – CONTACT INFORMATION AND SELLER DETAILS
For any inquiries, please contact us at: customercare@venuja.it Seller’s details are as follows:  

STUDIO7 S.r.l.
Via Giacomo Leopardi 3/5
Castiglione delle Stiviere (MN), Italy
VAT No. 02720380209
Tel: +39 3476242632
Email: studio7.srl@legalmail.it

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